![]() Changes in consumer behavior and habits need to accelerate.The milestone points to Microsoft's achievements in human speech recognition. Microsoft was locked in a close race with IBM, which in March of this year achieved a 5.5% error rate, a vast improvement from its previous record of 6.9%.Īlthough voice assistants are well on the way to disrupting the way users interact with technology, there are several hurdles they need to overcome before achieving mass adoption. The breakthrough is significant as voice assistants are poised to be the next major computing interface for smartphones, wearables, connected cars, and home hubs. The news comes just a year after Microsoft’s transcription system reached a 5.9% word error rate, which was initially considered to be the human error rate before further research studies found it to be slightly lower, at 5.1%. The company has achieved a word error rate of 5.1%, which is on par with human-level accuracy, according to its research team. ![]() Microsoft is making great strides in the field of voice technology. To learn more and subscribe, please click here. This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. ![]()
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